One year since the inauguration of PARK-help-LINE was welcomed by peers and MPs at the Palace of Westminster, the organisation is going from strength to strength.
PARK-help-LINE, which is sponsored by Paul Baker Insurance Services (PBIS), is a free, friendly and confidential service that gets park home residents talking to those who can give them trusted advice on the park home problems they face.
During the past year, PARK-help-LINE’s volunteer operators have been exceedingly busy on a daily basis, dealing quietly and efficiently with calls from the length and breadth of our country – including Scotland and Wales.
PARK-help-LINE has done all it can to assist residents and get them the help they need. However, founder Sonia McColl has urged local authorities and the police to get more actively involved in park home matters so they acquire the necessary knowledge.
Happily, following given assistance, PARK-help-LINE operators have often reported that telephone calls have been received from grateful residents who have said how nice it is to have an organisation that does not ask for any of their personal details. This allows them to remain completely anonymous – but listens, acts and offers a kind sympathetic ear to those in need.
Sonia also wanted to say a huge thank you to Paul Baker of PBIS for his sponsorship, and the seven anonymous volunteer telephone operators who do a fantastic job.
PARK-help-LINE is open from 10am to 5pm from Monday to Friday. For more information, please call 020 3846 6601.