Park Home Assist Insurance Services (part of Assist Insurance Services Ltd) have been shortlisted for 3 prestigious awards at one of the biggest events in the insurance calendar – The British Insurance Awards 2024!

Being shortlisted for three awards at the British Insurance Awards is a significant achievement that highlights exceptional performance, innovation, and dedication within the insurance industry. The British Insurance Awards, often regarded as the pinnacle of excellence within the sector, recognise the best and brightest companies and individuals who have made outstanding contributions over the past year.

Celebrating Excellence

Being a finalist in multiple categories showcases a comprehensive demonstration of excellence across various facets of the business. It indicates that they not only meet but exceed industry standards in diverse areas such as customer service and technological innovation and overall impact on the insurance landscape.

Recognition of Hard Work and Innovation

  1. Personal Lines Broker of the Year Award: The Personal Lines Broker of the Year award is one of the largest awards in the insurance sector designed to recognise and celebrate excellence and innovation within the UK insurance industry. The award is open to all UK-based insurance brokers, appointed representatives and independent intermediaries serving the personal lines and micro-commercial market. Pak Home Assist had to demonstrate how they have responded to the demands and needs of customers with the products that they offer, provide evidence of the service and support they have delivered to customers, along with independent reviews from customers about how they feel about their services, to validate the entry.
  2. The Customer Experience Award: This nomination highlights their commitment to providing exceptional service to their clients. It underscores their dedication to understanding and meeting customer needs, offering personalised solutions, and maintaining high levels of customer satisfaction at every point of the buying journey from marketing to sales to customer service.
  3. Digital Insurance Innovation of the Year Award: Being shortlisted in this category reflects their investment in cutting-edge technology and innovative solutions that enhance efficiency, streamline processes, and offer superior products to their customers. This relates to the availability of their services out of hours, where customers can now renew their policies online and also obtain an insurance quotation using their quote and buy online facility. It is a testament to their forward-thinking approach and ability to adapt in a rapidly evolving digital landscape.

A Testament to Team Effort

This achievement is a collective victory for the entire team. It reflects the hard work, dedication, and expertise of everyone involved and each team member’s contribution has been vital in reaching this milestone, and being shortlisted is a validation of their collective effort.

Future Prospects and Commitment

While being shortlisted is an honor in itself,  it also serves as a motivator to continue striving for excellence. It propels Park Home Assist to further innovate, improve their services, and uphold the highest standards in the industry. Winning these awards would be a prestigious endorsement of their capabilities, but even being finalists reaffirms their position as leaders in the insurance sector.

About Park Home Assist Insurance Services

Park Home Assist is a traditional, independent and family-run park home insurance specialist with 19 years’ experience and over 30,000  policyholders.  They’re one of the UK’s leading providers of park home insurance and deliver competitive premiums and comprehensive cover to park home owners.

They believe in traditional service values, where the customer lies at the heart of everything they do. They want your experience to be a memorable one and are committed to providing outstanding service to every customer, whether you’re contacting them for the first time, renewing your insurance or making a claim and this has been recognised multiple times by the insurance industry.

Being shortlisted for three awards at the British Insurance Awards is a remarkable achievement that celebrates their success and commitment to excellence. It highlights their strengths in customer service and technological innovation and serves as a testament to the hard work and dedication of their entire team. As they look forward to the awards ceremony which takes place on the 3rd July, they remain dedicated to maintaining their high standards and continuing to lead in the insurance industry.

For more information about park home insurance contact Park Home Assist Insurance Services on 01604 946 792 and one of their experienced advisers will be able to help you or visit www.parkhomeassist.co.uk.